Using the REST API

API key setup, authentication, and complete CRUD operations for categories and articles with code examples.

Setting Up a Custom Domain

How to connect your own domain to your help center with Cloudflare SSL and DNS configuration.

AI-Powered Content Generation

Set up an AI provider, use the two-step plan-then-build workflow, reference URLs, and the bubble menu rewrite tool.

SEO Tools and Optimization

How to use the SEO dashboard with suggestions, internal links, AI optimization, and change history.

Markdown and Visual Editor Guide

How to use both Markdown and Visual editing modes, supported syntax, and how to switch between them.

Creating Your First Helpdesk

Step-by-step guide to registering an account, creating your helpdesk, and choosing a URL slug.

Customising Your Widget

Learn how to change the theme, accent style, launcher icon, position, welcome message, and other settings for your HelpdeskHero widget.

Uploading Images

How to add images to articles, supported formats, and how Cloudflare R2 storage works.

Using Callout Blocks

How to use info, warning, and danger callout blocks in your articles with Markdown syntax and the visual editor.

Writing Your First Article

How to create an article, use the Markdown and visual editors, assign a category, and publish.

Themes, Colors, and Appearance

Managing and Organizing Articles

Adding the Widget to Your Site

A step by step guide to adding the HelpdeskHero widget to any website or app, including React, Next.js, Vue, WordPress, and more.

Branding Your Help Center

Customize your help center with your logo, favicon, hero text, gradient colors, and light or dark theme.

Managing Categories

How to create, reorder, and manage categories with custom icons and drag-and-drop ordering.

Welcome to HelpdeskHero

An overview of HelpdeskHero — what it does, its key features, and how to navigate the dashboard.

Enhanced Article Styling

SEO Automation

AI Question Insights

Ask AI in the Widget

URL Redirects

Account and Profile Settings

Add a Contact Form to Your EmDash Site

Learn how to add an embeddable contact form to your Cloudflare EmDash website using HelpdeskHero. Simple setup in just a few minutes.

Why HelpdeskHero Ranks Well [SEO Features]

Discover many SEO features HelpDeskHero builds into your help center automatically, from structured data to AI optimization.