Messaging

Email Forwarding Setup Guide

How to set up inbound email forwarding so customer emails appear as conversations in your Messages inbox automatically.

Contact Form Setup Guide

Add an embeddable contact form to your public website so visitors can send messages without logging in.

Widget Messaging Setup Guide

Enable messaging through the Helpdesky widget so visitors can send messages without leaving the page.

Ticket Center Setup Guide

Embed a full support portal for authenticated users with HMAC verification and multi-language examples.

Messaging Channels Overview

Learn about the three messaging channels in Helpdesky and choose the right one for your use case.

Setting Up Cloudflare Turnstile for Your Contact Form

Protect your contact form from spam by adding Cloudflare Turnstile. This free bot protection takes just a few minutes to set up.

Email Notification Timing

Learn how email notifications work in Helpdesky, including the 60 second delay, smart batching, read detection, and the Send Instantly option.

Add a Contact Form to Your Replit App

Embed the Helpdesky Contact Form on your Replit site or web app in minutes. Includes a copy paste prompt for the AI builder.

Add a Ticket Center to Your Replit App

Embed the Helpdesky Ticket Center in your authenticated Replit app with HMAC. Includes a ready to paste AI builder prompt.

Add a Ticket Center to Your Lovable App

Embed the Helpdesky Ticket Center in your Lovable app with HMAC authentication. Includes a copy paste AI builder prompt.

Add a Ticket Center to Your Shopify App

Embed the Helpdesky Ticket Center inside your Shopify app or customer account page with HMAC authentication.

How to Add a Contact Form to Ghost

Embed the Helpdesky Contact Form on a Ghost publication using an HTML card or theme injection.

Add a Ticket Center to Your Astro Site

Embed the Helpdesky Ticket Center on an Astro site with HMAC, computed in a server endpoint. Requires an SSR adapter.

How to Add a Contact Form to Base44

Embed the Helpdesky Contact Form in your Base44 app. Includes a copy paste prompt for the Base44 AI builder.

How to Add a Contact Form to Wix

Embed the Helpdesky Contact Form on a Wix site using the Embed Code element. Works on the free plan.

How to Add a Contact Form to v0

Embed the Helpdesky Contact Form in a v0 by Vercel project. Includes a ready to paste AI prompt for the v0 chat.

How to Add a Contact Form to BigCommerce

Embed the Helpdesky Contact Form on a BigCommerce storefront via Page Builder or a Stencil theme template.

How to Add a Contact Form to WordPress

Add the Helpdesky Contact Form to any WordPress site, with no plugin. Covers both the block editor and theme files.

How to Add a Contact Form to Squarespace

Embed the Helpdesky Contact Form on a Squarespace site using a Code Block. Requires a Business plan or higher.

Add a Ticket Center to Your WordPress Site

Embed the Helpdesky Ticket Center for logged in WordPress users with HMAC, no plugin required. PHP code included.

How to Add a Contact Form to Astro

Embed the Helpdesky Contact Form on an Astro site by pasting the snippet directly into your .astro file.

How to Add a Contact Form to Carrd

Embed the Helpdesky Contact Form on a Carrd one page site using the Embed element. Requires a Pro plan.

How to Add a Contact Form to Next.js

Embed the Helpdesky Contact Form in a Next.js App Router project using the next/script component.

Add a Ticket Center to Your Softgen App

Embed the Helpdesky Ticket Center in your Softgen app with HMAC. Includes a copy paste prompt for the Softgen AI builder.

Add a Ticket Center to Your Wix Site

Embed the Helpdesky Ticket Center for Wix Members using Velo backend code and HMAC. Requires a paid Wix plan with Velo.

Add a Ticket Center to Your v0 App

Embed the Helpdesky Ticket Center in a v0 by Vercel app with HMAC. Includes a copy paste prompt for the v0 chat.

Add a Ticket Center to Your Base44 App

Embed the Helpdesky Ticket Center in your Base44 app with HMAC. Includes a copy paste prompt for the Base44 AI builder.

How to Add a Contact Form to Bolt.new

Embed the Helpdesky Contact Form in your Bolt.new app with one paste. Includes a ready to paste AI builder prompt.

Add a Ticket Center to Your Bolt.new App

Embed the Helpdesky Ticket Center in your Bolt.new app with HMAC. Includes a ready to paste AI builder prompt.

How to Add a Contact Form to Webflow

Embed the Helpdesky Contact Form on a Webflow site using the Embed element. Requires a paid Site plan.

How to Add a Contact Form to Framer

Embed the Helpdesky Contact Form on a Framer site using the Embed component. Requires a paid Framer plan.

Add a Ticket Center to Your App with Cursor

Use Cursor's AI to wire up the Helpdesky Ticket Center with HMAC in any framework. Includes a ready to paste prompt.

How to Add a Contact Form to Softgen

Embed the Helpdesky Contact Form in your Softgen app. Includes a ready to paste prompt for the Softgen AI builder.

Add a Ticket Center to Your Next.js App

Embed the Helpdesky Ticket Center in a Next.js App Router app using a route handler and HMAC SHA256 in Node crypto.

How to Add a Contact Form with Cursor

Use Cursor's AI to add the Helpdesky Contact Form to your project. Includes a ready to paste prompt for Cursor Composer.

Add a Ticket Center to a Shopify App

How to add a ticket center to a Shopify app. Step by step guide using Helpdesky's embeddable portal, with a quick comparison to Crisp.

Restrict Embeds to Specific Domains

Learn how to use Allowed Embed Domains to control which websites can load your Helpdesky widget, contact form, and ticket center.