Getting Started
Everything you need to set up your helpdesk and publish your first article.
Introduction
New to Helpdesky? Start here for a quick tour of the help center, widget, shared inbox, and AI tools, plus links to your first setup steps.
Add a Contact Form to Your EmDash Site
Learn how to add an embeddable contact form to your Cloudflare EmDash website using Helpdesky. Simple setup in just a few minutes.
Writing Your First Article
How to create an article, use the Markdown and visual editors, assign a category, and publish.
Creating Your First Helpdesk
Step-by-step guide to registering an account, creating your helpdesk, and choosing a URL slug.
Welcome to Helpdesky
An overview of Helpdesky — what it does, its key features, and how to navigate the dashboard.
Plans, Limits and Billing
Compare the Free and Pro plans, see how article, conversation and workspace limits work, and upgrade, downgrade, cancel or download invoices.
Inviting Teammates and Managing Roles
Invite staff and owners to your Helpdesky help center for free, pick granular permissions, and change or remove access later.