Helpdesky offers enhanced styling options that make your articles look more polished and professional. These features add visual elements to your article content automatically.
What Enhanced Styling Does
When enabled, enhanced styling adds gradient-colored number blocks to ordered lists and numbered headings in your articles. Instead of plain numbers, your article headings get a decorative numbered block styled with your accent gradient colors. This makes long articles with multiple sections easier to scan and more visually appealing.
Heading Accent Bars
The Heading Accent Bars setting adds a small decorative accent bar to section headings in your articles. These bars use your accent gradient colors and help visually separate sections, giving your articles a more structured, professional look.
Helpdesk-Wide Settings
Open Settings > General from the top navigation. Scroll to Enhanced visual styles and Heading accent bars. Use their switches to turn each effect on or off for your helpdesk. In the screenshot below, both switches are on.
Use the two highlighted switches in Settings > General. Open View Helpdesk afterward to check an article’s appearance.
Per-Article Control
In addition to the helpdesk-wide setting, you can control enhanced styling on individual articles. When editing an article, look for the Number H2 headings toggle in the article settings panel. This lets you enable or disable the gradient numbered headings for that specific article, regardless of the helpdesk-wide setting.
When to Use
Enhanced styling works best for:
- Tutorial and how-to articles with numbered steps
- Long-form guides with many sections
- Documentation that benefits from clear visual hierarchy
For shorter articles or FAQ-style content, you may prefer to disable it for a cleaner look.