Welcome to Helpdesky

Helpdesky is a modern platform for building beautiful, SEO-optimized help centers for your product or service. Whether you are a startup or an established company, Helpdesky gives you everything you need to create and manage support documentation that your customers will love.

What You Can Do

With Helpdesky, you can:

• Create a branded help center with your own logo, colors and hero text, hosted at the Helpdesky address, on your own subdomain, on a subfolder of your site or headless inside your own templates
• Write rich articles using Markdown or a visual editor with callout blocks, images, and YouTube embeds
• Organize with categories to group articles into logical sections with custom icons and drag-and-drop ordering
• Leverage AI to generate article content using OpenAI, Claude, Gemini, or Grok
• Optimize for SEO with automatic sitemaps, meta tags, server-side rendering, and built-in analysis tools
• Integrate via API to manage your content programmatically with a full REST API

Navigating the Dashboard

Once you log in, the dashboard is your home base. The top navigation gives you quick access to:

• Help Center > Articles — view, create, edit, and manage all your help articles
• Help Center > Categories — organize your content into groups
• Branding — customize the appearance of your help center
• Settings — configure your helpdesk name and AI provider
• Help Center > Domain & Address — pick where your help center lives: the Helpdesky address, your own subdomain, a subfolder of your site or headless
• Help Center > AI SEO Advisor — analyze and improve your content search engine visibility
• Settings > API Integration — generate API keys for programmatic access

Open Helpdesk in the top navigation, then choose Articles or Categories to manage your content.

Next Steps

Ready to get started? Head over to Creating Your First Helpdesk to set things up, then learn how to write your first article.